Privacy & Cookie Policy

PRIVACY POLICY

 

Protecting your personal information is important to us – please read this Privacy Policy as it explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.thehappylampshade.com.

 

This policy is effective as of 1st March 2021. We review our privacy practices on an ongoing basis, and as such we may change this privacy policy from time to time. Please check this page frequently to ensure you are familiar with its current content.

 

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

What type of information do you collect?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
We have Paypal and Wix Payments as our payment gateways. We redirect you to Paypal to make any payments so we never see your credit or debit card information, it is all encrypted on their side.

We have SSL enabled on our site for Wix Payments which means all transactions are over a secure network – this ensures maximum protection.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. You can read Wix’s Privacy Policy at https://www.wix.com/about/privacy

We store your account details (name, email, postal address, phone number, username and hashed password) via Wix, so that we can contact you again if necessary in relation to an order and we endeavour to protect these details and maintain our data as securely as possible. These are stored if you make or attempt to make an order.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services – for example email confirmation of your order and the shipment of your order to the postal address you provide ;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Communication from us

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you have opted in to receive information or signed up to our newsletter we will contact you with promotional offers and news, you have the option to opt out of this email marketing at any time by choosing the unsubscribe option on the email or contacting us directly with your request to unsubscribe.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Your rights

You have the right to access (to know what information we have on file for you), portability (we provide you with a copy of all information), rectification (we correct any data if it is incorrectly on file) and deletion (we delete the data we have on file for you). If you would like your account to be deleted, removed or a copy of the data sent to you please contact us at thehappylampshade@gmail.com  

Please note we cannot delete your data if we have an order which has not yet been processed, if there is an ongoing customer service query or dispute in relation to your order or the data we have on file for you. We may also need to retain some order information from a revenue and legal perspective.

 

Data Retention

If you have an account with us or have placed an order with us in the past we will maintain and retain your data unless you specifically request it to be removed.

 

Your responsibilities

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.  If you fear a breach may have occurred please contact us as soon as possible and we will investigate further.

For more information about the cookies we store and information we collect anonymously please see our Cookie policy below.  

Access To And Control Over Your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions, or take the following actions, at any time by contacting us via email: thehappylampshade@gmail.com or via our postal address:

  • see what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to;

  • ask us to change/correct your Personal Data;

  • ask us to delete your Personal Data;

  • object to the processing of your Personal Data;

  • ask us to restrict the processing of your Personal Data;

  • withdraw any consents you have given us to the processing of your Personal Data; and

  • express any concerns you have about third parties’ use of your Personal Data.

Contact Us

Website: thehappylampshade.com

Email for Privacy Questions: thehappylampshade@gmail.com


Postal Address: Dromrue, Rosebank, Douglas, Cork, T12 H70A, Ireland

Cookie Policy

Cookies and how they benefit you

Our websites use cookies, as almost all websites do, to help provide you with the best experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. They are not viruses and the data stored doesn’t have any personally identifiable information.

 

Our cookies help us:

Make our website work as you'd expect

Save you having to log in every time you visit the site

Remember your settings during and between visits

Improve the speed/security of the site

Continuously improve our website for you

Make our marketing more efficient

We do not use cookies to:

Collect any personally identifiable information (without your express permission)

Collect any sensitive information (without your express permission)

Pass data to advertising networks

Pass personally identifiable data to third parties

You can learn more about all the cookies we use below or go to www.aboutcookies.org for further information.

 

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can, however doing so will likely mean that our site will not function as you would expect.

In general

We receive and store any information you enter onto our websites or give us in any other form such as over the telephone. This includes information that can identify you personally including your name, address, telephone number and email. You do not have to provide information to us but you will need to in order to register an account, make a booking and payment or sign up for other information such as offers and newsletters.

Visitor Statistics Cookies – Google Analytics

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytic programs also tell us how people reached this site (e.g. from a search engine) and whether they have been to our site before.

 

Social Media

Use of Facebook Social Plugins

This website uses social plugins ("plugins") provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (" Facebook" ). The plugins are identifiable by a Facebook logo (white "f" on a blue background or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/https://www.facebook.com/about/privacy.

 

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our (and a large proportion of the world's) websites as cookies are a standard part of most modern websites.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site